You can start your claim by completing the free online claim checker and providing us with your details if you qualify or schedule a meeting with us by clicking the schedule a meeting button.
Once you have submitted your details only one of our solicitors will be in touch within 48 hours to discuss your claim with you and confirm you are eligible to make a claim.
If you are eligible and meet the criteria to make a claim, the solicitor will send you their client care documents for you to review and sign before they can commence work on your case.
The solicitors will write to your landlord and give them 21 days to respond. The landlord will either admit they failed to protect your Deposit and pay compensation or confirm your Deposit was protected and produce evidence in support.
A Landlord may admit the Deposit was not protected and then try to negotiate the compensation payable, If the Solicitors are not able to reach a negotiated settlement with the Landlord then it may become necessary to issue Court proceedings, however rest assured the solicitors will keep you updated throughout each stage of your claim.